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Legal

Privacy Policy

Last updated: July 2026

1. Introduction

DigiEmpathy Hub is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website. The Platform operates in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

Usage Data

Pages visited, time spent, browser type, and device information — collected automatically via analytics tools.

Contact Information

If you contact us via the contact form, we collect your name and email address solely to respond to your enquiry.

Cookies

See our Cookie Policy for full details on the cookies we use.

We do not collect sensitive personal data, and we do not require registration or accounts to access the Platform.

3. How We Use Your Data

  • Operate and improve the Platform
  • Respond to enquiries submitted through the contact form
  • Analyse usage patterns to enhance the user experience
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Legitimate Interests

Analytics and Platform improvement

Consent

Non-essential cookies where applicable

Contract

Responding to your direct enquiries

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Contact form submissions are retained for no longer than 12 months.

6. Your Rights

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing of your data

Data portability where applicable

Lodge a complaint with your national data protection authority

7. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects any changes.

9. Contact

For privacy-related enquiries or to exercise your rights, please contact us via the Contact section of the website.